Privacy policy

We collect information you provide when creating an account, contacting us, or arranging a device sale. This includes contact and account details, messages, device specifications and condition, appointment details, payment-related information, and transaction records. We may also request information needed to verify your identity or authority to sell a device, or to meet legal requirements.

Our service providers may process technical information such as IP addresses, browser and device information, and request logs to deliver and protect the website. Do not send device passcodes or payment account passwords.

We use information to manage accounts, respond to questions, evaluate devices, arrange appointments, process payments, and provide support. We also use it to maintain and protect our services, prevent fraud, resolve transaction issues, and meet legal obligations.

The website uses cookies and browser storage to support sign-in, remember preferences, and save your device selections and meeting location so you can return to a selling request. The saved device selections and meeting location do not include your contact or payment details.

You can clear cookies and browser storage through your browser settings. Doing so may sign you out or reset your preferences.

We share information with the people and service providers who help operate our services and complete transactions, including hosting, account authentication, website features, and payment services. They receive information needed for their role. Third-party features, such as maps, may receive technical information when your browser connects to them.

Payment services handle payments under their own terms and privacy policies. We may disclose information to meet legal reporting requirements, respond to valid legal process, or protect people, property, and our services where permitted by law.

We keep information as needed to provide services, maintain transaction records, resolve issues, and meet legal obligations. Retention depends on the type of information and why it was collected.

We use safeguards intended to protect personal information, but no website or storage system can guarantee absolute security. Keep your account credentials private and contact us if you suspect unauthorized access.

To ask about your information or request access, a correction, or deletion, email contact@elecx.co. We may need to verify your identity before responding. Some records may need to be retained for legal or transaction-related reasons.

Your rights may depend on applicable law. This policy does not limit those rights.

For privacy questions, contact Elecx LLC at contact@elecx.co or +1 (888) 904-7203.

We may update this policy when our services or information practices change. The date above identifies the latest revision.